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Stevinson Ranch Golf Club
selected most outstanding premium daily fee facility
by the National Golf Foundation
Stevinson, Ca. – Stevinson Ranch
Golf Club has been recognized as the nation’s
highest rated golf course in the Premium Daily Fee
category based on customer loyalty from the NGF
(National Golf Foundation). The NGF presented the
3rd annual Customer Loyalty Awards to golf facilities
that received high approval ratings from their customers
in various operational segments. The awards were
presented last month at the Professional Golf of
America (PGA) Merchandise Show in Orlando, Fla.
“We are very pleased to receive
this prestigious award because it is based completely
on our customers experiences, and that is what Stevinson
Ranch is about…Great Golf Experiences,”
stated George Kelley, Stevinson Ranch founder.
The Customer Loyalty Awards are based
on surveys fielded through NGF’s CLASPTM (Customer
Loyalty and Satisfaction Program) in 2004. As part
of this program, customers rate their satisfaction
with facility amenities, course conditions, service
and value.
“Golfer loyalty is critical
to the long-term success of facilities, and CLASPTM
provides the focused insight on operations that
can positively affect a course’s performance,”
said Andy Allen, NGF’s membership director.
“The awards are based completely on consumer
response. The winners of these awards should be
applauded for being recognized by their most important
audience: their customers.” Winners were selected
from the more than 400 courses participating in
CLASPTM, which now has over 100,000 surveys in the
system.
NGF presented awards in three categories,
each containing an overall winner and nine runners-up.
The overall winner for the 2004 CLASPTM Awards in
the Premium Daily Fee category is Stevinson Ranch
Golf Club in Stevinson, Calif. In the Daily Fee
and Municipal Facility categories, the winners are
Rock Creek Golf Club in Fairhope, Ala., and Harbor
Links Golf Course in Port Washington, N.Y., respectively.
About the NGF
The National Golf Foundation, founded in 1936, is
the industry leader in providing accurate information
and insights on the business of golf. Based
in Jupiter, Fla., the NGF serves many constituencies
in the golf industry including equipment manufacturers;
builders and developers; facilities and ranges;
course architects; retailers; turf maintenance suppliers;
golf associations and the media.
NGF’S CLASPTM Award Winners
Premium Daily Fee Facility
· Stevinson Ranch Golf Club, Stevinson, Calif.
Daily Fee Facility
· Rock Creek Golf Club, Fairhope, Ala.
Municipal Facility
· Harbor Links Golf Course, Port Washington,
N.Y.
RUNNERS-UP
Premium Daily Fee Facility
· The Bay Club, Berlin, Maryland
· Bear Trap Dunes Golf Club, Ocean View,
Dela.
· Cowboys Golf Club, Grapevine, Texas
· Cyprian Keyes Golf Club, Boylston, Mass.
· Shadow Ridge Golf Club, Palm Desert, Calif.
· Stonewall Golf Club, Gainesville, Virginia
· TPC of Myrtle Beach, Murrells Inlet, S.C.
· Whisper Creek Golf Club, Huntley, Ill.
· World Golf Village, Saint Augustine, Fla.
Daily Fee Facility
· The Broadlands Golf Course, Broomfield,
Colo.
· Heritage Ranch Golf & Country Club,
Fairview, Tex.
· Illinois State University Golf Course,
Normal, Ill.
· King's Deer Golf Club, Monument, Colo.
· Los Lagos Golf Course, San Jose, Calif.
· Pelican Point Golf Club, Gonzales, La.
· Shoal Creek Golf Club, Kansas City, Mo.
· Southwood Golf Club, Tallahassee, Fla.
· St. Johns Golf and Country Club, Saint
Augustine, Fla.
Municipal Facility
· Cattails At MeadowView Golf Course, Kingsport,
Tenn.
· Ed Oliver Golf Club, Wilmington, Dela.
· Incline Village Golf Courses, Incline Village,
Nev.
· Indian Creek Golf Course, Carrollton, Tex.
· Makefield Highlands Golf Club, Yardley,
Pa.
· Poplar Creek Country Club, Hoffman Estates,
Ill.
· Prairie Landing Golf Club, West Chicago,
Ill.
· Tahquitz Creek Golf Resort, Palm Springs,
Calif.
· West Woods Golf Club, Arvada, Colo.
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